Another way to book your MiniCab!
It seems almost everyone has a mobile phone these days – however not everyone has a smartphone like an iPhone or Android compatible handset – we have great Apps for these – click here for details.
So with this in mind we have just added another way to book your MiniCab with Hornchurch MiniCabs – TextBooker! All texts are charged at network standard rate.
This is a great, quick and very easy way to book a MiniCab. You can use it straight ‘as it is’ without having to set-up shortcuts or use the website, you can order a MiniCab for right away or make a booking for within the next 24 hours.
If you use the website and create some shortcuts then it gets even quicker and easier to use – however it will work very happily just with a door number and postcode.Please click here for more details and how to use the TextBooker.
We are really pleased with our iPhone App – so much so that we have just completed the integration of our new ANDROID App – just click on the link on the bottom left hand corner of this webpage whilst using your Android device – this will install the Android version of our already successful iPhone App.
Using the App you can obtain an instant quote for your journey before booking – book transport for immediate journeys of for any future time, track your vehicle in real time, pay by cash or use your debit/credit card.
By saving journeys and using your history you can really take control of your minicabs – save addresses for speedy booking at the touch of your smart phones screen.
The App is totally free and bookings using either this or our iPhone App will receive prioritised despatach to ensure you receive the very best possible service.
Don't wait on the phone to book – download the App today - an ideal addition to your Android device. Click here for more details and download link.
You may be familiar with our text advice that you receive when you book with us using a mobile telephone.
Well it just got better – if we have your destination the text advice will now include a quote for your journey – so you will know what to expect before your vehicle even arrives.
This is in addition to our free text back service which provides you with a wealth of information, sent to you within seconds of you making your booking with us (text messages sent at time of booking not prior) - read more here click here
When you’re looking to book an airport or port transfer we now have a very handy form for you to complete and hand in to our offices.
The form provides you with time to gather the required information and also makes sure you give us all the relevant details so that we can ensure your booking goes smoothly.
Our handy booking form provides you with time to gather the required information and also makes sure you give us all the relevant details so that we can ensure your booking goes smoothly.
Click here for the booking form, complete and print out or just print out and complete at your leisure - if your ready to book now why not use our online Web Booker click here - your details are secure using our encrypted website.
Spring 2012 upgrade time - new servers have been installed for greater capacity, improved speed & reliability – all the better to serve you well. Our bespoke offices feature an air-conditioned server room – our old servers served us well but did not have the capacity to accommodate our ever-increasing customer base.
With our 3 new servers in place operating with a new managed switch our networks are not only working better now but are ready to serve you for the next few years.
Part of our commitment to use only the best equipment to ensure you only receive the very best service at all times.
If you have an iPhone, iPad or even a iPod touch you can now take advantage of our free App which is available to download from the AppStore right now. Once downloaded you will be able to organise your minicab journeys instantly.
Get instant quotes before you book, really handy if you just want a price before you decide on your plans, book journeys, organise returns, charge to your debit or credit card and even track your vehicle live.
Also you can view your history, save favourite addresses and customise your minicab experience – there is no extra charge for using the App so why not give it a try.
Our new hand held booking terminal allows our doorman to book you a minicab directly from out offices in under a second. You will be given a printed ticket which identifies you to the driver and also maintains a fair queue on busy evenings.
Use the ticket to get a discount on your next minicab journey.
The second your car is booked the job is automatically sent to our despatch system which allocates the nearest car and directs it to the office for your collection – this all happens without any user intervention so the entire process is very fast – usually in under a second!
What’s IVR? Interactive Voice Recognition
All sounds mysterious but actually it’s a computer server that handles calls automatically and actually despatches vehicles depending on your selection.
When you have used us for more than 1 journey you will be presented with the choice to either select to have a car sent immediately to either of your last 2 recorded addresses – if you need to make a booking or speak to an operator just press nothing and hold – you will then be transferred to a booking agent.
Should you use the IVR system you can book and have a car despatched to you in under 30 seconds – this saves you hanging on waiting for an agent to become free to take your call.
Everyone hates waiting on the phone to be answered so if you need a car now from either of the recorded addresses IVR can save you lots of time.
We always enjoy talking with you but this system has been put in place to serve regular customers quickly during busy times.
The online WebBooker allows you to run instant quotes 24/7 via the website – just click on any of the Quote & Book links.
Simply enter a few details and you can get an instant quote – you don’t have to book so it’s very handy if you just want a price before you decide on your plans.
The WebBooker allows booking using a credit or debit card – very quick and easy to register and totally safe using encryption so that your details are passed to our computer servers scrambled to prevent capture or fraudulent activity.
If you continue from the first quote screen you have the option to add extra portions of your journey – more collections or deliveries depending on your requirements.
When you have completed your booking your job is automatically sent to our despatch system ready to be despatched as per your requirements.
if your ready to book now why not use our online Web Booker click here - your details are secure using our encrypted website.